Politique d’expédition

At Summit Fit Roasters™, we work with two fulfillment partners to deliver both premium roasted coffee and high-quality branded merchandise. Shipping timelines and carriers vary depending on the item type.

1. Coffee Orders

  • Fulfillment Time: Orders are typically roasted and shipped within 2–5 business days
  • Shipping Time (USA): Most coffee orders arrive within 4–8 business days after fulfillment
  • Shipping Time (Canada & Mexico): 7–20 business days depending on destination and customs processing
  • Carriers: USPS, UPS, or FedEx, depending on your location and service availability
  • Shipping Locations: We ship coffee to the United States, Canada, and Mexico
  • Customs Notice: International coffee orders are shipped Delivered Duty Unpaid (DDU)—recipients are responsible for any import duties, taxes, or fees at delivery
  • Bulk or Special Orders: Contact support@summitfitroasters.com for custom shipping solutions

2. Apparel & Merchandise Orders

  • Fulfillment Time: Printful typically fulfills apparel and merchandise in 2–7 business days
  • Shipping Time (USA): Expect delivery within 3–9 business days after fulfillment
  • Shipping Time (Canada & Mexico): Typically 7–20 business days depending on destination and local customs
  • Carriers: Varies by region and selected method (includes USPS, DHL, FedEx, and local delivery partners)
  • Shipping Costs: Calculated at checkout and may vary based on item type, weight, and location
  • Customs Notice: Orders shipped to Canada and Mexico are sent Delivered Duty Unpaid (DDU)—the customer is responsible for any applicable import duties, VAT/IVA, or customs fees at delivery

Note: If your order contains both coffee and merchandise, items may ship separately from different fulfillment centers.

3. Order Tracking

You will receive a tracking number via email once your item(s) ship. If you haven’t received tracking within 7 business days, please contact us.

4. Lost or Delayed Shipments

If your order appears delayed or lost, email us at support@summitfitroasters.com. We’ll work with our fulfillment partners to investigate the issue and resolve it as quickly as possible.

5. Customs, Duties & Taxes (International Orders)

For international orders of merchandise, local customs fees or import taxes may apply. These charges are the responsibility of the customer.

6. Contact

If you have any questions about your shipment, don’t hesitate to reach out to us at support@summitfitroasters.com.